Shipping & Returns

Shipping:

We roast and ship on Monday, Wednesday and Friday. Orders placed by 10am PST will be shipped the same roast day. Most orders are shipped via USPS. 

Returns: 

We cannot guarantee refunds on coffee purchases. If you have purchased coffee beans from us and are not satisfied  please email kati@casecoffeeroasters.com and we will get back to you with further information. If merchandise, apparel, and/or brew equipment is broken or defective upon arrival, you may return or exchange the product within 30 days from purchase. If you want to make a return on merchandise, apparel, and/or brew equipment that is not broken or defective, the product must be unused, in its' original packaging and within 30 days from purchase. If we receive the product and it appears to be used you will not be refunded. Case does not cover the return shipping cost for the product.